remember, you are not alone

  • 423-652-9093

Contact us anytime on one of the following hotline numbers. These numbers include linkage to language-line interpreting services for non-English speaking callers.

  • 423-764-ABUSE (2287)
  • 1-800-987-6499
  • 423-652-9750 (TTY/Hearing Impaired)


Abuse Alternatives Inc. does not collect specific information from your visit to our web site. In the event that you have submitted information, either by email, postal mail or phone, we will keep that information in the strictest confidence.

All employees and volunteers will sign and adhere to the confidentiality agreement. This agreement states that information pertaining to clients and to the emergency shelter will not be disclosed to outside sources. Information concerning a client may be released only with written and signed consent from that client. Information may be released with written consent only in the circumstances outlined in the confidentiality agreement.

Client records are confidential and will be stored in a locked room. Computerized files will be secured. The use of cordless and/or cellular phones, internet, email, or fax transmissions concerning confidential client information is prohibited except in crisis situations with the expressed consent of the client.